Frequently Asked Questions

We clean homes Monday to Saturday, and same-day or after-hours visits are often possible. We confirm an arrival time when you book and make every effort to adhere to your schedule.

You do not need to be home. Many clients provide a key, lockbox, door code or concierge access. We use reasonable care with keys and codes and limit access to authorized team members.

We will contact you to reschedule your cleaning at a convenient time. If for any reason you have to change your cleaning day and/or time, please contact us at least 24 hours ahead.

We ask for at least 24 hours' notice to cancel or reschedule so we can offer the slot to another client. Late cancellations or no-access visits may incur a fee.

Our services include dusting accessible surfaces, furniture, shelves and decor, wiping mirrors and fixtures, vacuuming carpets and rugs, and sweeping and mopping hard floors throughout your home. In the kitchen we clean counters, the sink, faucet and stovetop; in the bathrooms, sinks, counters, toilets, tubs and showers. A deep clean adds baseboards, doors, window sills, blinds, ceiling fans and light fixtures. If you have specific needs, please contact us.

Yes. Interior windows can be added to any clean, and we also offer window cleaning on its own, including exterior glass that can be reached safely. See Window Cleaning.

Please put away personal belongings and de-clutter any surfaces prior to your cleaning. Put away cash, jewelry, documents, medicine and fragile or irreplaceable items.

Please pick up after your pets before your cleaning. If your pets are aggressive or if visitors make them nervous, please secure them prior to our arrival.

If your home is equipped with a security system, please make sure it is turned off or disarmed on the day of your scheduled cleaning. Feel free to provide instructions for arming or disarming your security alarm, but note we will not be responsible for alarms that are set off during the cleaning.

We would greatly appreciate it if you communicate instructions directly to the office via email or phone so we can update your file accordingly: info@easycleandmv.net or 703-870-4796.

Call us within 24 hours of your cleaning and we will re-clean the area free of charge.

We offer cleaning on a weekly, every two weeks or monthly basis. We also offer move in/out cleaning and one-time cleanings for special occasions.

Before you schedule a first cleaning, request a free estimate. We confirm the price by phone, text or a quick walkthrough before anything is scheduled.

Every home and facility is different, so we don't publish flat rates. Tell us the size of your space, the type of cleaning, and how often you'd like service, and we'll confirm a custom quote by phone, text, or a quick walkthrough.

It takes more time to clean your house thoroughly during the first visit to bring it up to Easy Clean DMV standards. Then, recurring services will maintain your clean home, and recurring clients receive preferred pricing.

We accept cash, all major credit and debit cards, Zelle, Venmo and checks with approval. Payment is due at booking, before service, or on completion unless agreed otherwise. A deposit may apply to larger jobs.